Who We Are

About us

Access Australia Group is a not-for-profit organisation that’s been supporting a range of people through targeted education, employment and community programs since 1992.

At Access Australia Group we believe everyone has a vital contribution to make to the social and economic life of the wider community. To do so, everyone needs opportunities that encourage social and economic involvement. We work with all sectors of our community to develop these opportunities.

Access Australia Group employs over 200 professional staff, including industry experts, teachers, therapists, NDIS specialists, social workers and psychologists who work within our four key divisions:

  • Employment Services supporting hundreds of people into jobs through Disability Employment Services, Transition to Work, EPIC and Jobs Victoria Employment Network.
  • Registered Training Organisation providing accredited training to students and organisations across Victoria and Asia.
  • Social Enterprises including Access Contractors, PepperGreen Farm and PepperGreen Farm Catering, providing employment for over one hundred supported employees in the Bendigo area.
  • Social Inclusion including Access Creative Studios, plus a range of other NDIS funded services and programs.

At Access Australia Group, we specialise in supporting people with disability, mental health issues and youth.

And as a not-for-profit organisation, we have no shareholders, which means any profits are invested back into the community through innovative programs.

Our Mission

To enable people with disadvantage or disability to enhance their life outcomes through open employment, training and other opportunities.

Our Values

Quality Service and Best Practice

We work with passion and commitment to continuously improve our performance.


We value and support diversity, believing that every person has a right to be involved in their community.


We empower individuals to take responsibility for their actions.


We embrace a dynamic, creative and flexible environment.


We seek value through internal and external partnerships.

Meet our CEO and Board of Directors

Our Partners

Access Australia Group has strong partnerships with community organisations such as Headspace, secondary schools, local Community Health services, Indigenous groups, and higher education organisations, as well as youth, mental health, housing, alcohol and other drug counseling services.

These partnerships mean we can link you with the services you need to
support your wellbeing. We are committed to ensuring these services are culturally appropriate to Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds.

Plus we’ve got great relationships with a wide range of employers and local business networks, which means you have access to the hidden job market. We’ve earned an excellent reputation for matching the right candidate with the right business.

We work with our partners to deliver activities aimed at getting you involved in your community while building your confidence and communication skills, as well as help you find ongoing employment.

Key Documents

Strategic Plan

Strategic Plan (PDF 3 MB)

Access Australia Group Annual Report 2017-2018

AAG Annual Report (PDF 12 MB)

Access Australia Group’s complaints procedure

Complaints Procedure (PDF 56 KB)

Privacy Policy (PDF 140 KB)

Quality Policy Statement

AAG’s management and staff are committed to delivering quality:

  • employment services,
  • social inclusion programs,
  • VET training,
  • Supported employment services through a range of social enterprises

AAG’s various customers’ needs and expectations are met by a tailored approach, where ongoing review and improvement mark the steps to achieving successful outcomes for employees and employers.

Customer focus is our paramount goals. To achieve this, AAG meets the legal and other statutory requirements; adheres to the National Standards for Disability Services, the Human Services Standards, the Standards for Registered Training Organisations (RTOs) 2015, and is implementing the ISO 9001:2008 quality system throughout our operations. The organization is transitioning to ISO 9001:2015.

All staff are trained to deliver our quality service and participate in the continued and regular review of our quality systems.

AAG’s commitment to quality and continuous improvement is evidenced in the organisation’s strategic planning